Collect customer feedback, get AI tags on every response, discover themes across surveys and reviews, and turn insights into roadmap initiatives — with closed-loop notifications so customers know you listened. No more spreadsheets. No more lost feedback.
SENSER isn't just competitive intel — it has a full survey system that converts raw customer responses into AI-tagged themes, attached to a roadmap of work. When features ship, customers get notified.
Every survey response gets sentiment, star rating, reviewer role, and AI-generated tags — so you can filter, cluster, and prioritize without manual tagging.
The component library sync is a game-changer. Our team finally stopped duplicating work across Figma files. Would love to see more granular permission controls for shared libraries.
Performance tanks with large files. We have 200+ frames and it takes 30 seconds to load. Support said it's "expected behavior." Considering switching to a competitor.
Best design tool we've used. The dev handoff is seamless. Only gripe: wish we could lock certain layers from being edited by contractors.
Solid for UI work. The AI layout suggestions are hit or miss — sometimes helpful, sometimes way off. Would be nice to train it on our design system.
Pricing jumped 40% with no warning. The free tier used to be usable; now it's basically a trial. Moving our team to [COMPETITOR].
Themes are ranked by a composite score — volume, sentiment, cross-source strength, strategy alignment, and OKR linkage. No guesswork.
Initiatives linked to themes, with customer counts and progress. When you ship, closed-loop notifications tell customers their feedback drove the change.
When you mark an initiative "Shipped," SENSER sends an email to every customer whose feedback supported that theme. They know you listened.
Survey tools stop at collection. Feedback platforms stop at prioritization. SENSER connects surveys to themes, roadmap, and closed-loop — in one system.
| Capability | SENSER | SurveyMonkey | Typeform | Qualtrics | Canny |
|---|---|---|---|---|---|
| AI tagging on responses | ✓ | — | — | — | — |
| Theme discovery | ✓ | — | — | — | — |
| Strategic priority scoring | ✓ | — | — | — | — |
| Roadmap with evidence | ✓ | — | — | — | — |
| Closed-loop notifications | ✓ | — | — | — | — |
| Competitor feedback in same system | ✓ | — | — | — | — |
| Price | $149/mo | $99/mo+ | $25–75/mo | $20K+/yr | $79–399/mo |
Recon and Signal give you competitive intel. Command (Intelligence) adds surveys, AI tagging, theme discovery, and roadmap. War Room adds strategy, OKRs, and closed-loop.
Start your 14-day Command trial. Surveys, AI tagging, theme discovery, and roadmap — all in one platform. Credit card required.
// Command from $149/mo · Credit card required for trial