SIGNALS/COMPANY REVIEWS · 7 OF 12
⭐INTEL SIGNALWEEKLY SCANS

Every review on Capterra
and Trustpilot — yours and theirs

SENSER pulls reviews from Capterra and Trustpilot every week — for your product and every competitor you track. See ratings, read full review text, spot pain points, and track reputation trends over time.

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Reviews tracked
3,427
across all competitors
New this week
34
12 Planflow, 8 Taskwright, 14 other
Platforms
2
Capterra · Trustpilot
Avg competitor rating
3.7★
you: 4.6★ — #1 in your set
// RATING COMPARISON

Your reputation vs the field

Competitor
Rating
Capterra
Trustpilot
Trend
Your AppYOU
4.6★
4.5
4.6
↑ +0.2
Planflow
3.2★
3.4
3
↓ -0.4
Taskwright
3.8★
3.9
3.4
↓ -0.1
Movefast
4.1★
4
4.1
→ +0.0
Stackmate
4.3★
4.2
—
↑ +0.3
Sample data · B2B project management vertical · 90-day trend
// REVIEW FEED

Full review text, not just ratings

CapterraTrustpilot
CapterraPlanflow
★★★★★Feb 17, 2026
Reporting is broken since the redesign
We relied on custom dashboards for sprint velocity and they completely broke them in the last update. Support told us to 'rebuild from scratch.' 3 years of saved views, gone.
Engineering Manager, Mid-Market
CapterraYour App
★★★★★Feb 15, 2026
Finally replaced our Jira + Notion stack
Onboarding was painless, team adopted it in a week. The roadmap view alone saved us 4 hours/week in status meetings. Best tool decision we made this year.
VP Product, 200-person SaaS
TrustpilotTaskwright
REPLIED
★★★★★Feb 12, 2026
Bait and switch pricing
They doubled our bill with zero notice. When we asked to downgrade they said our data would be deleted in 30 days. Migrating everything to a competitor now.
COO, Series A startup
CapterraMovefast
★★★★★Feb 10, 2026
Good product, terrible support
The tool itself is solid but every support ticket takes 5+ days. We had a data export fail and couldn't get help for a week. Considering alternatives.
Product Lead, Enterprise
CapterraPlanflow
★★★★★Feb 8, 2026
Forced migration to their new platform
They're sunsetting the classic version and forcing everyone to a completely different product. None of our automations carried over. Feels like starting from zero.
Director of Ops, 80 employees
// COMPETITOR PAIN POINTS

Frustrated users you can win over

SENSER surfaces recurring complaints from competitor reviews so you know exactly which users to target and what messaging will resonate.

"Broken reporting after redesign"
Planflow · last 30d
23
"Forced migration to new platform"
Planflow · last 30d
18
"Surprise price increases"
Taskwright · last 30d
14
"Slow support response times"
Movefast · last 30d
11
// WHY THIS MATTERS

Reviews tell you what competitors can't hide

One dashboard, two platforms
Capterra and Trustpilot in one view. No more checking each site separately for every competitor.
Competitor reviews, not just your own
Most teams only monitor their own reviews. SENSER shows you what customers are saying about every competitor you track.
Full text, not just star ratings
Read the actual review content with links to the source. See which features users love, which ones they hate, and how competitors respond.
Reputation trends over time
Track how your rating and competitors' ratings change month over month. Spot when a competitor's reputation starts slipping.
Company responses captured
When a competitor replies to a Trustpilot review, SENSER captures it. See how they handle complaints — and learn from their mistakes.
Automated weekly scans
Reviews update every Monday. No manual checking, no forgotten tabs. New reviews just appear in your feed.
// COMPETITIVE GAP

No CI tool does this

SENSER
Klue
Crayon
Canny
Capterra reviews
✓
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Trustpilot reviews
✓
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Competitor reviews
✓
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Full review text
✓
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Sentiment trends
✓
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Pain point extraction
✓
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Company responses
✓
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Price
$79/mo
$20K+/yr
$20K+/yr
$79/mo
// COMPANY REVIEWS IS 1 OF 12 SIGNAL STREAMS

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Your competitor's rating dropped 0.4★ this month.
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